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problem getting stats to update Answered

When I click on the stats tab on my 'you' page, I get a graph for all visitors for the checked instructables. When I try to change something in the options eg. Changing it to By Instructable , and hit the Update Chart button, I get a message saying Crunching numbers! This may take up to 30 seconds. But it doesn’t do anything but sit and spin.It does this no matter what I’m trying to do, be it changing something in the options or trying to change what instructables to include or changing the time frame to look at.

I’ve had this problem for some time now, although the sitting and spinning is new, up until a few days ago, when I clicked the Update Chart button, it would spin for a few seconds then a message would flash across the bottom of the page (something about not being able to get data? – not sure exactly as it flashes up and is gone so quickly) then the page would just look as if I hadn’t done anything – no changes and no sign of something trying to work.


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9 years ago

Exact same problem here - saw the orange bar error message (which started "Oops! ...") a week or two ago, now the churning. Windows/Chrome.