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tracking cookies Answered

Suggest that you stop using tacking cookies, your site URl now shows as SUSPECT!!!!

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thompsms
thompsms

5 years ago

Dear Kiteman,

Thank you for all the useful information on your cookies. Very helpful
indeed.

Here is a screenshot from my computer showing what Norton360 shows me when I
go to your webpages. The Norton toolbar on my Chrome browser shows that this
page (and all I have visited on your site) is “SUSPECT”. Their word and their Capitals, not mine. I have attached a .PNG graphic to this message to show you.

Somewhat more usefully, I provide a link to Norton's assessment of your
website, recommending caution (i.e. avoiding your webpages) and showing their
view that there is a threat of a virus.

http://safeweb.norton.com/report/show?url=instructables.com

At least you now know about Norton’s estimation. Of course now you know, you
are in a position to discuss it with them and put it straight… either fixing
your website, or fixing Norton’s view.

Good Luck with it.

Martin

Screenshot.png
0
bravoechonovember1
bravoechonovember1

Reply 5 years ago

I clicked on your link and it said instructables was "safe"

0
thompsms
thompsms

Reply 5 years ago

Here is the suspect file:

Threat Report

small-warning

Viruses

Threats found: 1Trojan.Gen

Location:

https://www.instructables.com/files/orig/FWR/6OQC/FMZAIMZZ/FWR6OQCFMZAIMZZ.tmp

0
thompsms
thompsms

5 years ago

It is just private feedback to you. You must want feedback if you have a feedback facility. I made a suggestion to you..... (that you stop using tracking cookies). Norton flags your pages as suspect.

If the tracking cookies are part of some valuable capability for some reason, then I suggest that you say so and why they are there (or better still, have a page describing why you do). If not, then you might have your policy people consider why you do use them.

Nice talking with you.

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Kiteman
Kiteman

Reply 5 years ago

1. It's not private feedback, you are posting in a public forum.

2. If you want to help, you should also mention what Norton says about the site (maybe a screenshot of the message).

3. There is a page telling you the types of cookies being used,and why they are used:

http://www.autodesk.com/company/legal-notices-trad...

From this page to that page is three clicks, and you get exactly the information you want;

Cookies help us remember information that makes your experience
faster and more useful to you … even if we don’t know exactly who you
are.
Here are a few examples of how cookies can make your experience better. The application or website you use:
  • remembers your language choice
  • keeps stuff in your shopping cart
  • shows you content that will be more likely to be useful and interesting to you
  • makes the “remember me” option work
  • helps you log in
Cookies are useful for us, too. They can let us know things like:
  • how many unique visitors visit our websites
  • whether someone is a new or repeat visitor
  • which area or content on a particular website was most viewed or downloaded

4. I have yet to encounter any large website that does not use tracking cookies. They do not set off security or malware alerts, which is why it would be useful to include the exact wording of the warning in the feedback.

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Downunder35m
Downunder35m

Reply 5 years ago

That is no feedback it is complaint and still lacks the required details.
For example: What exactly is Norton flagging? Website content or ads?
As ads are coming from the outside there is little that can be done if they use tracking cookies.
And if you really don't like tracking cookies you can simple adjust your browser settings accordingly.
You can also check the cookie in question for the content to see what is actually "tracked" ;)

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Downunder35m
Downunder35m

5 years ago

I suggest that you don't make accusations based on no information.
You come here and shout but fail to provide and details.
Does you posting have any more meaning than a rant?