Connecting the SimpliSafe Video Doorbell to a Digital Chime

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Introduction: Connecting the SimpliSafe Video Doorbell to a Digital Chime

I recently purchased a SimpliSafe Video Doorbell and after installing it I found out that it caused my digital chime to constantly ring. After talking to SimpliSafe, and being told that the doorbell isn't designed to work with a digital chime, they sent me a Chime Connector to see if that would fix the problem. When I installed the Chime Connector the constant ringing stopped but now the chime wouldn't ring at all when the doorbell button was pressed. After talking to SimpliSafe again they told me that I had two options: 1) Replace the digital chime with a mechanical chime, or 2) Return the Video Doorbell and reinstall my original doorbell. I didn't want to replace the digital chime and believed that there had to be a solution to get the Video Doorbell to work with a digital chime. After a lot of Internet searching I found an Instructables posted by NaokiH5 titled "Adapting a Video Doorbell to a Digital Song Chime." NaokiH5 provided a nice wiring drawing but after reviewing it I realized I could eliminate one of the doorbell transformers in his design. Also, during my solution search I came across a lot of postings of people who were just looking for a material list and a wiring diagram they could follow to get their Video Doorbell to work with their digital chime. The following sections provide the Bill of Material and Wiring Diagram that I used to provide power to the SimpliSafe Video Doorbell so it will operate and to get the SimpliSafe Video Doorbell to ring my Heath Zenith digital chime when the doorbell button is pushed. While I only have a front doorbell I also included a Bill of Material and Wiring Diagram showing how I would install two Video Doorbells if I wanted to have a front and rear Video Doorbell.

I hope this helps you get your SimpliSafe Video Doorbell working with your digital chime.

Step 1: Bill of Material - Single SimpliSafe Video Doorbell

I used the following components in my front door, single Video Doorbell installation:

1 - SimpliSafe Video Doorbell

1 - SimpliSafe Chime Connector

1 - Heath Zenith Multi-Tune Chime

1- 120V/16V AC Door Chime Transformer

1 - URBEST HH52P AC 24V Coil DPDT 8 Pins Electromagnetic Power Relay w DYF08A Base

2 - Fairchild Semiconductor 1N4001 Diode, Standard, 1A, 50V, DO-41

18 Gauge Doorbell Wire

I purchased the Chime from Home Depot. I purchased the Relay and Diodes from Amazon. You can use chime, relay and diode components from a different manufacturer as long as their component meets the same specifications.

Step 2: Identify 'Coil' and 'Switch' Side of the Relay

The relay in my Bill of Material has two parts - the relay housing and the base - and may come as two individual items. To assemble, insert the housing into the base, the pin configuration on the bottom of the housing will only fit into the base in one way. Your relay may not look exactly like this but you should be able to identify the 'Coil' side and 'Switch' side using this picture as a reference.

Step 3: Wiring Diagram - Single Video Doorbell

Follow this wiring diagram to install a single Video Doorbell by connecting each wire to the corresponding components and terminals.

Wiring diagram notes:

  • Turn off power to the transformer at the breaker panel when wiring the components together.
  • Line colors used for clarity to show each individual wire run, doorbell wire typically has a red and white wire.
  • Install diodes with cathode end (represented by solid black line on the diode symbol and a similar marking on the actual diode) connected to each terminal as shown.

If you wanted a single Video Doorbell (i.e. for the front door) and a regular doorbell (i.e. for the back/rear door) then follow this wiring diagram for the Video Doorbell and just install the regular doorbell per your chime manufacturer's instructions using the same transformer as depicted in the wiring diagram.

If you don't feel comfortable performing this installation, an electrician can do this for you.

I've included a downloadable PDF if you prefer to have a printed copy to reference when doing the installation.

Step 4: Bill of Material - Two SimpliSafe Video Doorbells

If you wanted/needed to install two SimpliSafe Video Doorbells then your bill of material would look like this:

2 - SimpliSafe Video Doorbell

2 - SimpliSafe Chime Connector

1 - Heath Zenith Multi-Tune Chime

1- 120V/16V AC Door Chime Transformer

2 - URBEST HH52P AC 24V Coil DPDT 8 Pins Electromagnetic Power Relay w DYF08A Base

4 - Fairchild Semiconductor 1N4001 Diode, Standard, 1A, 50V, DO-41

18 Gauge Doorbell Wire

Step 5: Wiring Diagram - Two Video Doorbells

Follow this wiring diagram to install two Video Doorbells by connecting each wire to the corresponding components and terminals.

Wiring diagram notes:

  • Turn off power to the transformer at the breaker panel when wiring the components together.
  • Line colors used for clarity to show each individual wire run, doorbell wire typically has a red and white wire.
  • Install diodes with cathode end (represented by solid black line on the diode symbol and a similar marking on the actual diode) connected to each terminal as shown.

If you don't feel comfortable performing this installation, an electrician can do this for you.

I've included a downloadable PDF if you prefer to have a printed copy to reference when doing the installation.

Step 6: Relay Options

I used a Double-Pole Double-Throw (DPDT) 24VAC relay because I had it available and I knew the terminal configuration. You could use a Single-Pole Double-Throw (SPDT) 24VAC relay in place of the DPDT relay(s) in my wiring diagrams. Just make sure you know which terminals connect to the coil and which terminals connect to the normally closed and normally open switches.

There are lots of other relay options available that can be used in this design as long as you know which terminals connect to the normally closed switch and which connect to the a normally open switch.

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    38 Discussions

    0
    Hastobaway
    Hastobaway

    27 days ago on Introduction

    Double checked my wiring with your wiring diagram for single door bell and worked the first time. Now am enjoying the digital chimes! SimpliSafe still hasn’t felt the need to be compatible with electronic chimes vs their competitors. Thanks for the solution!

    0
    NYISLES
    NYISLES

    Question 6 weeks ago on Step 1

    Hello, attached are my transformer (located on 1st floor) and chime located on 2nd floor. Would anyone be able to explain where the chime connector and the relay need to be placed?

    20200519_084936.jpg20200519_085101.jpg
    0
    DLAG
    DLAG

    Reply 5 weeks ago

    Looking at your pictures, I recommend that you put both the relay and the chime connector where the transformer is located; you don't really have enough room where the chime is located to install them and be able to put them out of site. However, since your transformer is on the 1st floor and your chime is on the 2nd floor you will need to run additional wires between the 1st and 2nd floor to be able to make the connections shown in the diagram.

    0
    NYISLES
    NYISLES

    Reply 5 weeks ago

    Appreciate it.

    0
    Steve0007
    Steve0007

    Question 4 months ago

    I installed the relay fix for my simplisafe doorbell and it worked with my electronic chime only for one ding dong then it would not ding much less ding dong after the first time. Can anyone help me fix this issue I have tested for voltage but it doesn't pull the relay in.

    0
    DLAG
    DLAG

    Reply 4 months ago

    What is the voltage rating of the low side of your transformer? 16V? Do you know how much current you are getting at the coil side of the relay? One other question, do you know which version of the Chime Connector you are using? SS came out with a Beta version that was supposed to fix the digital chime issue (it didn't seem to work) and if you recently got the Chime Connector they could have sent you the Beta. I haven't tested this configuration against the Beta version.

    0
    bstaff75
    bstaff75

    Reply 4 months ago

    How can I tell if I have the beta chime connector? I followed the diagram and all I get is a red light and a buzzing noise from the relay when I ring the doorbell? What did I do wrong?

    0
    Steve0007
    Steve0007

    Reply 4 months ago

    Remove the relay fix and connect your doorbell using the SS instructions if your doorbell doesn't do anything then more than likely you have a beta and it is now toast.

    0
    Steve0007
    Steve0007

    Reply 4 months ago

    Yes the low voltage is 16v, The digital chime worked 1 time since I started testing voltage after I tried the doorbell the second time and it didn't work there wasn't any. It shorted out the chime connector so apparently I received the beta chime connector. I contacted SS and they sent me another chime connector and now my mechanical door bell does work again. I removed the relay and all related wires and diodes and installed as stated in SS instructions. When I was speaking to tech support they questioned whether or not I was using a digital chime and told me that there doorbell is not compatible with a digital chime at this time.

    0
    slb4200
    slb4200

    5 months ago

    Thanks for posting this - I followed the instructions and it seems to be working. I did add a 25 Ohm resistor inbetween the chime connector and the relay to reduce the current (I measured ~2A when the doorbell button is pressed without it).

    Everything works fine as long as you give the doorbell a "decent" press: if you press and release it very quickly the relay jitters a bit and the chime does not ring. I'm not sure if this could be resolved with a different relay - any thoughts?

    0
    DLAG
    DLAG

    Reply 4 months ago

    It sounds like the doorbell connections aren't staying closed long enough to allow enough current to pass through to close the relay and trigger the chime. Do you have a 1A diode across the two doorbell terminals (most doorbell diodes are 1A, 50V)? If not, give that a try. The downside is that installing this diode could allow enough current to continuously flow that the chime chimes constantly. It definitely sounds like the issue is at the doorbell, not the rest of the setup.

    0
    ScottS525
    ScottS525

    7 months ago

    DLAG, are you still on this post helping folks?

    0
    DLAG
    DLAG

    Reply 7 months ago

    Hi ScottS525 - Yes, I'm still available to help if needed. I'm not sure if Birdie00 ever got this working. I could never figure out why it wasn't working and probably would have needed to get my hands on their build to see what was going on, but that isn't really practical in this forum. BTW - SimpliSafe is now beta testing a new chime connector that is supposed to enable you to use their doorbell with a digital chime. I'm not sure when or if this new connector will be available.

    0
    ScottS525
    ScottS525

    Reply 7 months ago

    Hi DLAG,
    Great! Actually have the beta chime connector. It did not work. I have the original chime connector setup the way you show in your diagram. When I push the button the relay switches but nothing chimes. I only have half of my 16 volts at the chime it seems. My setup is like the one from birdy and I have a common terminal but nothing on that look right now. Any thoughts?

    15747249779007564609596999511632.jpg
    0
    DLAG
    DLAG

    Reply 4 months ago

    I tried to trace out your wires from the picture but can't see all the runs and connections clearly. I can only see one wire attached to the left transformer terminal that runs to the chime connector that correlates to the dark brown wire in my diagram. Is there a second wire on that terminal that goes to the Transformer connection on the chime (the brown wire in my diagram)? I can't read the label in the picture so I'm somewhat guessing at what each terminal is. It sounds like you are getting power to the relay since it switches but the power isn't getting sent to the chime. It also sounds like your voltage is getting cut in half. Try removing the diode on the switch side of the relay.

    0
    ScottS525
    ScottS525

    Reply 7 months ago

    More pics!

    15747251151001256418409142236151.jpg15747251441921569461515342341520.jpg
    0
    ScottS525
    ScottS525

    Reply 7 months ago

    It seems like I need something attached to that common transformer terminal in the chime?

    0
    ScottS525
    ScottS525

    Reply 7 months ago

    I just double-check and I am getting 16 volts when I put my meter on the transformer and the front chime terminals. Just no chime with the clicking of the relay?

    0
    ScottS525
    ScottS525

    Reply 7 months ago

    I just reversed the diode on the switch side and it started working!

    0
    Birdie00
    Birdie00

    Reply 6 months ago

    I absolutely have not gotten mine to work. I had to step away for a bit because I was so frustrated. I just resumed working on it and now the camera works and there is an outside bell when the button is pushed, but inside there is only a click noise from the relay but no door chime.