Fix "Table Error" on Sony CD Changer

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Introduction: Fix "Table Error" on Sony CD Changer

I'm one of those people who still buy CDs. I use the digital files for mobile playback, but at home I like to use the physical ones. I purchased a CD-changer off eBay to store and play them without having to touch them any more than necessary. Sadly, it was broken when it arrived.

When it turned on, the blue light in the changer would flash and I could hear the motor running. It would make four attempts to turn the tray, running the motor for a few seconds and then waiting a few seconds. Then it displayed a "Table Error." I listened to it, but there were no grinding sounds, and it seemed like the motor was running fine. The disk tray just wasn't spinning. I could move it pretty easily with my hand (probably not a good idea, but I didn't break anything), but the motor wouldn't turn it. It worked when it was shipped, and it was pretty well-packaged, so I figured it probably got dropped during shipping and something got dislodged. Going into the project, I figured I could take a look inside and see if something was obviously out of place. I had very little to lose and if I didn't think I could easily fix it, I wouldn't worry about it.

UPDATE: The replacement part number for the belt is SONY 421932601. Mine just needed to be re-seated, but several commenters said theirs had gotten stretched out or broken.

Step 1: Take the Cover Off

Unplug the disk changer, and take off the cover. There were 9 cover screws - 3 on the back, 2 on each side, and 2 on the top, near the front. Make sure not to lose these!

Once the screws were out, it's pretty easy to get the over off. I ended up sitting behind the changer and grabbing the edges at the back. I pulled outwards a little bit and then lifted upwards. With a little bit of wiggling, I was able to pull it backwards and off.

Step 2: Re-seating the Belt

With the cover off, if it is going to be easy to fix, you should be able to see exactly what's broken. For me, the band/belt had fallen off the pulley that was farthest from the edge (closest to the center of the disk changer). It's effectively just a thin rubber band on a plastic track, so it should stretch pretty easily.

Using a pair of needlenose pliers, (carefully) grab the band and lift it up. Once one side is on the track, you should be able to rotate the pulleys by hand to seat it all the way around, like you would do with the chain on a bicycle.

Step 3: Finishing Up

Wiggle the cover back on in the same way you got it off. It might take a couple attempts to get it seated correctly - I did it twice before I got it into generally the right place, and then had to wiggle the sides a bit to get them flush with the plastic front plate.

Put the screws back on and turn it on. Mine did a couple rotations, and then displayed "-NO DISC-" which demonstrated that it could check the entire thing. I put a CD in and played it to double check.

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    31 Discussions

    0
    GeraldN8
    GeraldN8

    3 years ago

    what size are the belts when replacing them?

    0
    jdros8822
    jdros8822

    Reply 3 years ago

    google sony 421932601 or DCP-XE510. I believe that's the factory replacement. A better one is EVG (422587601). I started with some part numbers from the parts list, but that was months ago. Good luck.

    0
    kgleesonlego
    kgleesonlego

    Reply 3 years ago

    Thanks jdros! The belt on mine had simply fallen off and didn't need to be replaced.

    I updated the 'Ible with the factory part number. I couldn't find the EVG one you mentioned, but others may have better luck.

    0
    eghtx8
    eghtx8

    Reply 3 months ago

    Just do a search on the number without the EVG. It's on ebay but the store is shut down because of COVID19. I don't see why it's better just more costly.

    0
    LynneA16
    LynneA16

    2 years ago

    for the Sony cd-400 player, what are the instructions for getting the front sliding door to open and close...is there a 3rd belt somewhere that must be changed?

    Many thanks!

    0
    eghtx8
    eghtx8

    Reply 3 months ago

    It's under the table smaller than the 2 back drive belts.

    0
    ChristyCons
    ChristyCons

    Question 1 year ago on Step 3

    One of the belts came off and I followed your great video and got it back on easily. Now everything seems to work well except when the CD plays, the sound quality is awful - it sounds staticy and faint. I did try another CD and it plays the same. Does having the cover off the changer affect the sound? Is there anything else I might check? Before the belt came off, the sound was great, no problem. Thanks!!

    0
    eghtx8
    eghtx8

    Answer 3 months ago

    Check your cable connection to see if they came loose from back of changer or back of your amplifier.

    0
    FurG1
    FurG1

    Question 12 months ago

    Ok I followed this awesome instructable and got the new belts on and now the turntable won't turn... Would the belts being the wrong size cause this? The old belts or no belts still tried to run the motor to spin. Ideas?

    0
    eghtx8
    eghtx8

    Answer 3 months ago

    If you took the table out to replace the belts, you may not have reinserted it right. Usually you have to tilt the front up to get the back in to mesh with gears. Also the rollers under the table may have been dislodged. You can check that by looking under the changer. There are 5 of them and their locking legs protrude under the changer. You have to twist them in from under the table. Sometimes the legs get broken off and that could jam the changer.

    0
    LarryB167
    LarryB167

    2 years ago

    I need to replace both belts...is the anything I can do to keep the belts from going bad again? Mine were like they had melted or disintegrated. Is there anything I can put on the belts to male them last longer?

    0
    eghtx8
    eghtx8

    Reply 3 months ago

    There are actually 3 belts. 2 drive belts at the back of changer, both same size. 1 under the table for the front door. Slightly smaller and usually last longer. Do not buy heavy belts as it's the tension not the girth that is important.

    0
    geo1797
    geo1797

    Reply 1 year ago

    My belts lasted over 10 years before I had to replace one. No you can't put anything on them, but they cost only a couple bucks on ebay....... just make sure you get Sony belts.

    0
    CosmoM5
    CosmoM5

    2 years ago

    I took the cover off my CDP CX 355 and saw one belt was off. I put it back and tried the player and got the table error again so I again removed the cover and same belt was again off. I brough it to a repair shop. The guy said the belt was stretched but then said that because the belt fell off, the timing will be off now and so an additional repair of 185. because to set the timing again was a very hard and time consuming task. Just because the belt fell off the timing is off now too?

    0
    eghtx8
    eghtx8

    Reply 3 months ago

    You got taken. If you install the right tension belts the machine timing corrects itself.

    0
    kgleesonlego
    kgleesonlego

    Reply 2 years ago

    I've done this fix on two different machines and haven't run into any issues yet. I'd say give it a shot, and see if you have any problems.

    0
    geo1797
    geo1797

    Reply 1 year ago

    Timing? Sounds like a scam. I replaced both belts myself and have never had a 'timing' issue.

    0
    Sasha47
    Sasha47

    8 months ago on Step 3

    Great web site! Thanks to your video I,ve fixed my Sony MegaStorage 300CD which was acquired in Japan in 1999. Many Thanks!

    0
    hopperj
    hopperj

    1 year ago

    Does anyone here know where I may purchase a replacement motor for the Sony CDP-CX355 Mega Storage Compact Disc 300 CD Changer Player? I see where to purchase the replacement belts from the above messages. Thank you!

    0
    Scout736
    Scout736

    Question 1 year ago on Step 3

    Belts are on but table stops a little short and then hunts about four times and then says table error. Is there an adjustment I can make?