DISCLAIMER: There are no potential dangers or hazards to perform these steps!
This guide can be used on a Department of Defense computer for all personnel that utilizes Defense Enterprise E-mail. Following these instructions typically result in the successful setup of E-Mail on your computer. Please note that internal computer errors may cause these steps not work and you should contact your local help desk for further troubleshooting.
*Access to a government computer domain that utilizes the Defense Enterprise E-Mail system
*Access to a Windows 10 PC connect to the government domain
*Common Access Card
Step 1: Access Control Panel
Right Click on the Start button and select Control Panel
Step 2: Change Control Panel View
Select the Category drop down menu in the top right and choose either Large Icons or Small Icons.
Step 3: Locate the Mail Icon
Locate the Mail (32-bit) Icon and select it
Step 4: Quick Video on Additional Ways to Access Mail Icon
The attached video shows another way to access the Mail icon in Windows 10
Step 5: Select Show Profiles
Locate and select the show profiles button
Step 6: When Starting Microsoft Outlook, Use This Profile:
Ensure that the radio button next to "Prompt for a profile to be used" is selected.Then select "Add..." in the center of the screen
Step 7: Profile Name
For Profile Name type "Enterprise Mail" then select OK
Step 8: Enter Your Email Address
Delete the pre-populated entry in "E-Mail Address:" and type in your @mail.mil address and select "Next"
Step 9: Certificate Selection and PIN
A Windows Security box will pop up prompting you to select a certificate and enter your PIN. Select the certificate that has the 10 digit number followed by @mil. Enter the PIN you setup at Personnel when receiving your Common Access Card. Select OK once you've entered your PIN.
Step 10: Finished!!!
Select the "Finish" button and you've completed the steps on creating an E-Mail account on Windows 10 for Microsoft Office utilizing the Defense Enterprise Email system.