How to Provide the Best Parts Support

We are in the prosumer age. Customers are developing the skills to fix and upgrade products themselves. Why not aid them in the process by considering these two simple steps.

Step 1: Design You Product to Be 3D Printing Friendly

This can entail developing parts with flat bottoms and minimal over handling edges.

Step 2: Make All of the 3D Files Easily Accessible

Consider publishing 3D modelled of the sub-parts of your products.

Also provide an intuitive way for your customers to easily find the sub-part of your product.

See an example here Product Support Example