Currently looking for a career in help desk management in a tech support environment. Willing to accept hands-on support roles as well. Consulting for Aspect call center products as well as Pershing's NetX360 are also within my skill sets. More info and résumé may be obtained by request.
My eldest son, Charles, whom you may be able to find here on facebook, is my first great achievement in Life. I have great faith and confidence in him and I love him very much, in addition to my other 3 (n…