(I want answers, not OMG YOU'VE BEEN DEAD) When ever my Acer Aspire one d250 netbook's bottom is impacted, or dropped on my bed, it freezes. The only way to restore it is to manually restart, then it usually freezes after the splash screen. Occasionally, it will just freeze. I've tried checking the temperature of the cpu, but it comes up as normal, 110 degrees Fahrenheit. I want to crack it open and check out if anything is loose, which would make perfect sense, but I want to do a system backup first, and I'm afraid it'll freeze during that. If anyone could provide links to instructions on how to open such a computer, or a solution to the problem overall. Also, I checked my ram already, and did a full scan with avast and AVG10. -NYPA UPDATE I believe the problem to be that the hard drive is failing. As of now, my computer will randomly lock up, particularly during intensive HDD usage. When i drop my laptop, it'll lock up because the hard drive shakes and gets unbalanced, causing it to scratch. My computer will lock up randomly because it'll hit some of those scratches. This is all my reasoning. I'm not sure if it is right, but it seems to be. I'm going to do a backup and restore, just to make sure it is a hardware issue, and if it is, I'll get it checked out. Thanks for the support. UPDATE I took it in and the problem proved to be a tiny crack in the motherboard. Lucky for me, however, my family just received a brand new desktop! WOOHOO!