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Broken Ports or something else.. Answered

I recently purchased a 16 channel light-o-rama starter kit and bought another addon box off of facebook market, anyway once the one I got online got it here I set everything up and tested it before setting it up outside and everything worked great. So I unplugged the CAT 5 cable on the first controller and second controller and set everything up outside. Once doing so I plugged everything back up and then I realized my daisychain was not working and my computer was picking up only 1 controller, I soon found out that the 2 ports were loose and so I looked at the pins and they seem fine on both, Do you have any ideas what could be going on? The led's on both controllers are steady green which is good but the ports don't seem to be working anymore which is odd. If you can help that would be awesome, Thanks!

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