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Commenting Issue... Answered

     Howdy there!

     NK here, with a new problem with the comments. Up until recently all was going well with commenting, until all of a sudden, a bug popped up where one click did not post a comment. You have to double click now to post. This can be frustrating because the user may not notice the comment hasn't posted, and leave the page, and the comment disappears. On the other hand, someone may click to many times to post a comment, and cause multiple copies of the same comment to be posted. This can be quite bothersome...

     This issue occurs on Google Chrome, Puffin, and Internet Explorer. Commenting is impossible on iOS 7 Safari, which can also be bothersome...

     Thanks for taking the time to read this report. I would appreciate any suggestions.

-Thanks, Nerfrock'

Discussions

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mikeasaurus

4 years ago

Make sure you have the latest version of your browser, with no browser add-ons installed.

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Kitemanmikeasaurus

Reply 4 years ago

I am also getting the needs two clicks to post issue, on four different machines - one android, three Windows.

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BrooklyntoniaKiteman

Reply 4 years ago

I'm having this issue on my mac in chrome and on two iPads.

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nerfrocketeerKiteman

Reply 4 years ago

I see, maybe this is something I should notify service about...?

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Kitemannerfrocketeer

Reply 4 years ago

Not really, he's often the one monitoring the service@ emails.

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Tarun Upadhyayamikeasaurus

Reply 4 years ago

I wanted to report this since last couple of days. I have the latest Internet Explorer IE11 and I am also facing the problem nerfrocketeer reported. This occurs especially when you try to reply a comment. But it aalso happens sometimes with the main comment box.

I just clicked twice to post this comment.

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See the http trace on IE11, looks like the document not modified status code. The first line is first click . Rest are traced upon second click and successful post.

http trace.jpg
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nerfrocketeermikeasaurus

Reply 4 years ago

Yeah, well all of said browsers are at the latest OS, no add-ons. I checked. Thanks though.

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dpizetta

4 years ago

The same for me. Didn't work, all browsers are up to date and no ad-on installed. Including this post, I have to click twice :(

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JM1999dpizetta

Reply 4 years ago

Sometimes my commenting system falls over completely.

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JM1999dpizetta

Reply 4 years ago

Sometimes my commenting system falls over completely.

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nerfrocketeerJM1999

Reply 4 years ago

I can see that, you posted this comment twice! :P XD

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nerfrocketeerdpizetta

Reply 4 years ago

Yeah. :( Safari, Chrome, Int. Ex., Firefox, Puffin, etc...

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Downunder35m

4 years ago

This problem is ongoing and AFAIK not solved.
Sometimes it is related to server works but for a user a "backend error" does not mean anything.
Would be great to see the problem addressed some day....

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dpizettanerfrocketeer

Reply 4 years ago

Some comparison to not post the same thing any times would be nice too. Sometimes you click but you navigator, or the internet, or anything else do not answer, and when answer they put all identical comments together.