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Corrupted Unpublished Instructables Answered

Hi,

I'm new to the site and in starting my first instructable (a photo one) it kept crashing loading the photos.  I now have two unpublished versions of it on my page which I can't edit or delete.  How do I remove them please?

Thanks,

Lu

Discussions

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mikeasaurus

6 years ago

If you're having trouble uploading photos make sure you have the latest JAVA installed on your browser, as the new uploader is JACA based. You can always use the 'old uploader' which is a button located in the upload screen that does not use JAVA.

Did that help?

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mikeasaurusmikeasaurus

Reply 6 years ago

I meant to say our uploader is FLASH based. So, you'll need the latest FLASH to use the uploader (the old uploader isn't LFASH based, so that's still an alternative)

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lugreenmikeasaurus

Reply 6 years ago

Thanks, I checked and my JAVA is up to date on both machines that I used (see my reply to Kiteman below). Thanks though. It posted third time at least :)

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Kiteman

6 years ago

The quickest fix would be an email to service@instructables.com.

Include the URLs of the projects causing trouble, and mention the browser and operating system you are using.

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lugreenKiteman

Reply 6 years ago

Thanks for this.

The URLs are:
https://www.instructables.com/id/EALCZKBH7S57GTH/ and https://www.instructables.com/id/E9EO24ZH7S57GR1/ - it's the same instructable twice.
The browser is IE9 and the OS is XP.
They both load but can not be edited, they crash the browser.

The instructable that I did manage to post was done on Windows 7 and Chrome.

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Kitemanlugreen

Reply 6 years ago

Ah, I think I know what the problem is!

The title you have given the project is A Mad Scientist’s Laboratory themed buffet with “Andipasti”, the edible skeleton centrepiece!

Those extra symbols say to me that you have written the text of your project in a word processor, then copied and pasted it into the project. The copy-paste process often brings in extra data, which shows up as unusual symbols. Since the URL of a published project is formed from the title you give the project, the unusual data-symbols have given the system the heebies, and jammed it up.

Avoid copy-pasting titles from word processors in future, and you should have no further issues like this.

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(I, personally, cannot remove the projects for you. You still need to send the email to service@instructables as I said above.)

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lugreenKiteman

Reply 6 years ago

Thanks Kiteman, I'll remember that!