Did not get my price, super disappointing. Answered
A while back I won a first price on the Automation contest. It consisted of a pack of Tessel boards and I was excited to test them out. The price was sent by FedEx to my location in Costa Rica. When it arrived at FedEx they contacted me because the invoice needed to be more specified for the customs. They can be quite picky in this country. I contacted Instructables/ Autodesk believing this should be an easy thing to fix. The lady at FedEx Costa Rica had some questions and needed a new more detailed invoice. That was all. Small thing I thought. Well, it turned out that Autodesk was not at all interested in helping. I had to write many emails and messages before I even got a reply back and then they where super slow to respond, finally they did a small effort to send a new invoice but it was not as specified as the lady at FedEx needed it to be and now they do not even reply to my emails at all. So be aware contest winners, if there is an issue with customs, Instructables/ Autodesk will hardly lift a finger to help. I find it weird that my price will end up in the garbage bin of FedEx just because they are not interested in helping. Extremely disappointing! I thought Instructables/ Autodesk valued their makers more.