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Download/Print PDF not working Answered

Each time I try to download a PDF on my iPad all it does is refresh the page.
When I try on my MacBook, every time I click on the PDF icon, it requests me to sign in again and then redirects to the first step in instructions.
The Print PDF link on both my iPad and MacBook are unresponsive. All the other links work.

Help?

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caitlinsdad

6 years ago

Are you signed up as a paid PRO member? Downloading pdfs is a PRO member feature only. If you have paid, you should have gotten an email to activate your PRO status.