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How to retrieve files from a SanDisk cruzer that has quit working? Answered

ScanDisk flash drive worked great for a while but now it doesn't show up nor does the light comes on.


I never ran into that glitch that burf did, but if what he suggested doesn't work, I think that your flash memory has gone bad. If that is the case, take it to a professional data recovery specialist... flash memory is hard to recover... but given the right tools it can be done. (The US government has a tool that can do it in 5 min!)

NEVER rely on flash memory as your only storage for files. Flash goes bad, and there is no way to prodict when it will happen. I am as guilty as anyone of forgetting to transfer files off of my flash drive, but then I have access to that tool that can recover flash in 5 min... so I can get away with it.

Sorry to say, burf's suggestion didn't work and I've now accepted the fact that I'm not going to be able to recover the files. Thanks to you and burf for your comments.

I'm sorry to hear that it didn't work. :(


6 years ago

Sansa has a weird glitch that occurs occasionally. I don't know why but this has always worked to reset it for me: Depress and hold the on-off button for about 20 seconds, release and immediately depress and release the button again to turn it on.
It has happened to mine two or three times and that fixed it each time.