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Iphone dead?? Answered

I was trying to upload a video to youtube with my Iphone, and the screen went black. Iv'e tried everything. The battery isn't dead. What can I do before I goto the apple store?



Best Answer 8 years ago

There is a proximity sensor on the face of your phone that turns off the display when you have the phone up to your face so you don't accidentally push any "buttons".

Sometimes that switch gets stuck in the dark position.  Try calling your phone from another phone and see if that resets the phone.

If not then there is probably a trip to the Apple store for you soon.  Hope you've got the apple care plan and they should replace the phone for you since this is one of the problem areas with the iphone.