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Pro Membership Answered

I just noticed that my pro membership is not showing. I have always had my pro membership roll over when I have gift vouchers. I have plenty and it seems it did not roll over. There is also a message that someone placed on my page that my pro membership is not showing. Thanks in advance for your help and all your hard work! 
sunshiine

Discussions

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compuzoneciber

4 years ago

I am pay for pro member account but i cant download pdf´s please help

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seamstercompuzoneciber

Reply 4 years ago

Hi!

Please send the following information to service@instructables.com, and they will help you out:

-Your username and the email associated with your instructables account

-The name on the card that paid for the pro membership subscription

-The date of the payment

-If you have it, the Paypal transaction ID number

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mrwonton

1 year ago

mikeasaurus"s instructable: 10 woodworking tips the pros use, was hosting a "contest" and I gave him a tip and he gave me a pro membership, HOW DO I REDEEM IT?

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sunshiinemrwonton

Reply 1 year ago

Hello mrwonton,

Log into your account and then go to this page: https://www.instructables.com/payment/redeem

Be sure to login first then click on the link. You should see three boxes. Ignoring the boxes on the right enter your code in the box on the left and click submit. If you are still having troubles after that please notify our support team at service@instructables.com

sunshiine~

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Eldereth

4 years ago

I am a Pro member but the system refuses to recognize me so that I can download project PDF files. In a word, HELP! Thank you.

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o-z

4 years ago

hello friend i am new usear the instructable you are help me how can use the this id plz help me

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sunshiineo-z

Reply 4 years ago

Are you asking how to use a pro membership coupon?

sunshiine

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Penolopy Bulnick

4 years ago

Okay, not sure why it was not cooperating, but I have put you back to pro.

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AttmosPenolopy Bulnick

Reply 4 years ago

I just used one of my codes to go pro again, but had to do it manually. Is the roll over function discontinued?

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Penolopy BulnickAttmos

Reply 4 years ago

The roll over function works, but you have to redeem the codes and queue them up in order for it to roll over to them, it won't just roll over to the codes you have earned.