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Pro vs. premium membership? Answered

I just learned that Instructables are giving classes. It's free for premium. I know I'm pro. But am I premium member? Are they two different things or the same?
Also the class is $29.95, usually consists of a series of lessons, is $29.95 for one of a series of lessons or for all of them?
Thanks if anybody can help me.

Discussions

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porcupinemamma

1 year ago

I want to pay for a premium membership. Where is the link? Does anybody know? I have been searching and searching. I have been a member since 2008

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seamsterporcupinemamma

Reply 1 year ago

Hi,

It appears your account is already on pro/premium status! :)

It also looks like you've got at least one unredeemed pro code that you can apply to add more time to your upgraded account status. Take a look at your user page under the "Premium Membership" tab. You'll see any unredeemed pro codes you have, as well as a link to where you redeem them.

Sam (seamster)

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porcupinemammaseamster

Reply 1 year ago

That is wonderful news! Thank you so much for getting back to me so quickly :) I wonder what I am doing wrong, because when I click "see all steps together", I get a message that says I can't because I do not have premium status :( ?? Thanks again for all your help!

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seamsterporcupinemamma

Reply 1 year ago

Hi Lyn,

I sent you a private message with a little more info. We'll take a look and try to sort out what might be giving you trouble. :)

Sam

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Christina Taylor

2 years ago

Help. I signed up for the paid membership last night so I could download the instructables. I choose to do the monthly fee, but they took a years worth instead. I have spent a long time looking for a number and all the addresses they give to email questions and NONE of them work. This is the only thing I could find for any communication. Can someone help me with what to do? Thanks.

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seamsterChristina Taylor

Reply 2 years ago

Hi Christina,

Please send an email to service@instructables.com from the email you signed up with, and simply request a refund. We'll get you taken care of right away! :)

Sam (seamster)

Community Manager

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phoenix6743seamster

Reply 1 year ago

Is Premium the new name for Pro? If I have a Pro account does that mean in reality I have a Premium account now? Wanting to get an official response.

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seamsterphoenix6743

Reply 1 year ago

They are exactly one and the same.

The word "Premium" started being introduced across the site when the classes were released as it seemed to make more sense . . . and at some point all usages of the term "Pro" will hopefully be replaced with "Premium."

But they both reflect the same thing - an upgraded account status that allows you to use the site ad-free, and gives you access to the new classes.

(It is a little confusing, admittedly.) ;)

- Sam

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Brooklyntonia

2 years ago

The $29.99 is for one class that includes many lessons.