Shipments from Instructables lacking... Answered
A while back i was a co-first place winner of the Kit Design Challenge that ended on June 7th. It took over a month for the prize to ship. I got confirmation of the shipment form the Instructables Robot on July 17th. I found it odd that no tracking number for the shipment was included in the message. It has now been nearly a month later and i have not received the package yet. I also won a prize in the Spy Challenge around the same time frame. That prize pack shipped on July 11th and was receive about 2 weeks later. Once again the message confirming the package had been sent did not have a tracking number in it. I had to sign for that package so i know there was a tracking number available. There is more to that story but that's something i need to bring to Fedex's attention.
So is there any way the confirmation messages can start including the tracking numbers for the shipments? Also is there any way i can get the tracking number for the missing package so i can look into what the problem is? If the package was sent via Fedex (like the last one was) then i'm starting to have a serious issue with how Fedex runs things and will have to make a complaint to them. It shouldn't take over 4 weeks for even the cheapest shipping option to go from CA to MD. It can be trucked across the US in a weeks time.
Any help anyone can give me on tracking this done, or letting me know who i need to talk to to help improve the way these things are handled, would be greatly appreciated.