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System interrupts causing problems? Answered

I have a Windows 8.1 laptop with Intel i7, 8gb memory, 750gb hdd, and 2gb Nvidia video card that is about 3 years old. I've never had any problems until recently. When I play audio or video, there is a lag in the sound and everything freezes for less than a second. It does this anytime, even when just browsing the internet. I watched the performance monitor in the cpu section and there are usage spikes in 3 of the 8 cpu usage graphs when it lags. I think it comes from system interrupts, but I don't know what it means. I tried turning off audio enhancements, as some suggested for this problem, but it did not change anything. I have not made any recent changes to my laptop, so I don't know why this has just started. Any suggestions?

Discussions

Either your computer is infected by a virus or it is some program messing with your PC. But don't worry there is a solution to both.

Virus Removal:-

This is pretty easy if the problem really is a virus then scan your PC with an antivirus like AVAST and then after that again with Malwarebytes. This should remove the virus but if you have a problem scanning e.g antivirus closing by itself then reply to this comment with the problem.

Program Problem:

Uninstall any program that you recently installed it can be an antivirus or anything. If all else fails PM me and then we will see what can be done.

Thanks. I can't do that until the weekend so I'll reply when I get a chance to try it.

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user
iceng

3 years ago

You are the unhappy owner of a virus.

Now you must get educated how to get rid of it or pay someone to do so :(