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Very Frustrated - Instructable Won't Publish!?! Answered

Okay, so I'm a professor and I have a nice project to publish.  For a first time user of this site, I'm thoroughly frustrated with the lack of detailed feedback when something is wrong.  I would fix it if it would tell me.  Usually I just walk away thinking that the thing is simply not worth the time, but the reputation of this site gives me repose to try to find out why.

My instructable was saved and shows up in my drafts.  Great.

I hit publish and it goes to a page to request keywords and category.  Great.

I put a minimum of 2 keywords and select a category.  Great.

I press "yes, publish my instructable" and the page refreshes, clearing everything I've entered.

After doing this ten times with no other results or feedback of what the problem is, I find myself writing this topic in hopes somebody knows why. 

Whatever the answer is to this dilemma, its kind of ironic that the instructable site is so lacking in basic feedback when there is a problem..

Oh well, I hope you understand my frustration.

Discussions

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mikeasaurus

5 years ago

The site usually returns a message when something doesn't work, clicking anywhere on the screen removes the message - so maybe it got missed.

I'd contact service AT instructables DOT com with all the information you can find and explain the problem. They are usually very quick with a reply and solution!

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Creative Mom CZkinglarry II

Reply 2 months ago

Same here. Cleaning cache doesn't help, I have to go back to edit or reload the page

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Penolopy BulnickRohini123406

Reply 3 months ago

Sometimes it helps to clear your cache and then go back to the edit page and try publishing again. I can usually get it to work if I just go back to the edit page, refresh it, and go to publish it again.

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AnandM54

2 months ago

Yes I m also had "some things gone wrong, try some time"after 50 times try to publish my instructables. Gets angry,,,, and after searching "cleared browsing history and cookie cleared"I published my instructables..

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FabioShakeelJohn

4 months ago

I have a similar problem, when i try to publish mine, a red box appears saying says "somthing went wrong, try again later."

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Rohini123406FabioShakeelJohn

Reply 3 months ago

Same here. My preject is a school asighnment on top of that. Which is due tommorow!!

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tomatoskinslocalsearchpatna

Reply 3 months ago

Hello,

Clearing your cache/cookies should solve the problem. If you are still unable to publish your instructable, please notify our support team at service@instructables.com

Troy (tomatoskins)
Community Manager

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LionelBTV

6 months ago

Having Same Issue as you mentioned. No fix

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aviator 1942

2 years ago

Put a comma between the keywords. Fixed it for me.

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Mr Curiosity

5 years ago

Same issue. No error message. Can not make it work at all!!!

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robosavvy

5 years ago

I'm having the exact same issue!
When I hit the "Yes, publish my instructable" button - nothing happens at all..
I have looked over my instructable and I can't find anything wrong with it! Please help!!

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Kitemanrobosavvy

Reply 5 years ago

Does the URL still contain a block of random letters, or does it now contain actual words?

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robosavvyKiteman

Reply 5 years ago

https://www.instructables.com/id/publish?instructableId=E158PMPHQ1E9DM9
No words.. when I press to publish absolutely nothing happens :(

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Kitemanrobosavvy

Reply 5 years ago

https://www.instructables.com/id/E158PMPHQ1E9DM9 

You're lacking text on a lot of steps, which may upset the system a bit. Try editing in some written instructions as well as the screen shots.

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robosavvyKiteman

Reply 5 years ago

I have added text for every step, and still a no-go.

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Kitemanrobosavvy

Reply 5 years ago

Hmmm, we need HQ, I think, but, in the meantime, make sure you have no script blocking addons running, clear your cache, and hard-reload the page.

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robosavvyKiteman

Reply 5 years ago

I just discovered and removed a few extension viruses and managed to publish!!
Thank you!

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robosavvyKiteman

Reply 5 years ago

it might be unrelated - but the same happens if when I try editing my profile (uploading image). I click but no response....

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caitlinsdad

5 years ago

But will it blend? I can't tell if that distortion pedal is a step-by-step or a photo instructable. I think the system chokes up on step-by-step ibles that do not have more than one "step" or missing a photo. Ibles has that Steve Jobs approach, we know what you need, we know how you are going to use it and it should be easy for anyone to figure out or was that here's our beta test, use it, find out what is broke and tell us.

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Kiteman

5 years ago

You have triggered the automatic filters. A little patience, and a human from HQ will release it into the wild.

However, please also see my PM (check your inbox) in a few minutes.