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Why does my new 300 mbps dual band netgear wifi router always drop connection in the 3 ghz band, but not the 5 ghz band? Answered

Netgear 3800
Every day I have to reset the router..I am about to bring it back to the store.

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frollard

6 years ago

1) check for updated firmware
2) check the channel you're using for interference from nearby sources -- are there lots of wifi networks in the area? 5ghz is much less populated so might be less susceptible.
3) return to store if adjusting the above does not help.

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thegeekefrollard

Answer 6 years ago

+1

although I would check for interference before updating firmware... it sounds like interference to me, but that's just me. :) Good tips though!

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frollardthegeeke

Answer 6 years ago

my first worry is the 'disconnects requiring reboot' - generally the machine should be fault-tolerant to interference, just causing packet loss, not full disconnection.

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thegeekefrollard

Answer 6 years ago

That would be true now that you mention it. :)