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Zen V Plus is not Recognized Answered

A while ago i got tired of vista so i upgraded/downgraded to XP one of the best choices i have made. but since then i have not been able to add music to my zen v plus. i dont have the installation disk anymore and every time i connect my zen the computer says new hardware found but my computer cant recognize MTP devices. i have Windows Media Player 11 installed, and i have tried finding a solution on Google with no results.

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my zen has started working now since I recently got a zune i installed th4e software and my zen started working

try going on creative's site and downloading the necessary software from them.

i have tried that but whenever i try installing the software it says connect zen but even when i do it says cant find device