132Views7Replies

Author Options:

i paid for 1 month pro membership but the charge on my card is 1 year!!! how can i cancel? Answered

i paid for 1 month pro membership but the charge on my card is 1 year!!! how can i cancel?
last week i decided to get a pro membership, so i just wanted to try it for 1 month and that's what i did!! '' click on 1 MONTH membership'' but it charged 49 dlls on my card!!! i want to cancel because i don't need it !!! i just want to pay for 1 month!!! help me please

Discussions

I signed up for a year but and 1 year only. This has been paid and now I want to remove my credit card so it does not deduct another charge a year from now.

I have the same problem as you only pay the membership for a month: $ 1.95 and was charged to my card $ 39.95. Who can give a solution to this.

0
None
gk6654

6 years ago

I was paying for one year . then i see where charge my card again!!!!!!!!!!!!!!!!!! I did not want It no more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

who do contact about geting money back . I didnot want another year.?

I can't cancel your membership for you, but you should have seen that the sign-up page clearly says "billed annually" underneath the $1.95 per month option.

To sort out your issue, you should try contacting one of the HQ Staff.