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"image not available" in instructables; thumbnails won't enlarge Answered


I can't see any of the main pics in any instructable, and the thumbnails won't enlarge. In many, I can't tell if it is something I want to do, or to save, because the images are  not there and the thumbnails are too small.

When I download it to my PDF files, the images are there, but at that point I  may decide this one is not for me. Then I have to delete it. Too much trouble just to see if an instructable is one that I want to keep, or even to mark it a favorite.

Thanks,
Jo

Discussions

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mikeasaurus

6 years ago

Instructable thumbnails / secondary images:

In order for all elements of the site to show up correctly on your browser all the background Java script needs to load entirely. If you are using an ad-blocker or any other type of add-on to your browser you may be stopping all the script from loading, thereby stopping the site from displaying content correctly.

We regularly test the site on basic, unaltered versions of popular browsers, and assuming no add-ons have been installed.

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mbear

9 months ago

FWIW, I found that I had to disable the Firefox "HTTPS Everywhere" extension on instructables to get the images to display. Once I did, everything worked as expected.

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ImagineCircuits

4 years ago

this is all the fault of instructables developer

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KitemanImagineCircuits

Reply 4 years ago

Er, you're chucking about insults based on a topic that is four years old.

The site has been though a lot of changes since then.

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ImagineCircuitsKiteman

Reply 4 years ago

i am experiencing this even now , i know the ppl at instructables are hard working but im just expressing my views , even with the latest chrome browser and with all plugins disabled it happens but does not happen on other browsers i cant just change my browser for one website.im sorry about the last comment i was furious about the pitures not loading at all so went on a quest to find the solution.

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KitemanImagineCircuits

Reply 4 years ago

Since you are the only person (currently) reporting this issue, I'd be inclined to suggest that the problem is at your end.

Have you cleared your cache and "hard reloaded" the page? Problems like you describe are usually down to the user's system holding on to code that predates an update rather than the site itself.

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librarysprite333Kiteman

Reply 3 years ago

Zany1 isn't the only one... here we are 5 months later and I have the same issue... after using 3 different browsers and jumping through all the cache and blocker hoops... I don't think it is too much to ask to expect the pictures to open when I go to the site (instead of having to stand on one foot with my tongue between my teeth, my eyes crossed, and my head a precisely the right tilt).

well i experience this issue on my old laptop now that i have my new laptop everything is working fine. the only difference between my old and new is the hardware the new one is an i7-64bit old one is a core2duo-32-bit. both are loaded with win8.1 pro and latest browsers.

try to disable hardware acceleration it might help

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Kitemanlibrarysprite333

Reply 3 years ago

What do you actually see when you click on a project? Can you add a screenshot?

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eh9

6 years ago

mikeasaurus wrote:
> In order for all elements of the site to show up correctly
> on your browser all the background Java script needs to
> load entirely.

This isn't a technical necessity. All that's necessary is to ensure that foreign scripts are present (i.e. that they actually loaded) before trying to run them. <code>if ( func ) { func( ... ) ; }</code>.

If you want to insist that you can't do this, at least be honest that it's a policy choice you all are making.

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mikeasauruseh9

Reply 6 years ago

If the policy you are talking about is waiting for the entire page to load and to ensure that no browser add-ons interfere with the loading of the page...then, yes.

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LaserDave

6 years ago

Hello all,

I have spent HOURS working on this problem - I'm using FireFox 10.0.1, AdBlock Plus, and NoScript. I fully understand and appreciate that I'bles tests their website using barebones browsers (without add-ons), but really...is this realistic since the majority of users are using them? It seems that NoScript is one of the most popular add-ons - so why not test it with it installed?

With an AdBlock-type add-on you will need to "allow" total clearance for I'bles - but NoScript has to be dealt with differently if you value your privacy. The "MAGIC" combination to make this icon-enlargement issue go away, is to "allow" instructables.com, googleadservices.com, facebook.net, and doubleclick.net - and being logged in or not makes no difference.

I have tried 7 different computers running similar versions of FF, so I know for sure what works and what doesn't. I'm particularly disturbed by the fact that Facebook (Failbook) must be allowed to run scripts when I don't want it to, nor do I want I'ble pages deluged with ads from google - but I suppose that the revenue gained by serving ads may be necessary to pay for server and bandwidth expenses to allow users to have free access.

*** I WOULD like to know what the deal is between Instructables and Facebook, and why we are forced to allow anything from that site to influence what happens on this one. I'm sure a lot of people would like to know why. ***

So, when you go to the I'bles site and want the thumbnails to open, go to your NoScript button and choose and permit the above mentioned services from the drop-down list. The page should reload with the new permissions, but it may be necessary to reload the page manually to make the thumbs open up. If this *still* fails to work, clear out your cookies and try again. A great way to do this without killing all your cookies, is (in FireFox) to go to Tools ->Options ->Privacy (tab) ->Remove individual cookie (link 2/3 down the page) - scroll down the list to "Instructables.com", click on that folder and choose "Remove Cookie". *** BE CAREFUL not to click "Remove all cookies" ***

This fix works well for FireFox, but the underlying script permissions issue may be fixed in the same manner with other browsers using the same method, but I have not been able to test any of them (I absolutely refuse to allow Internet Explorer to ever run on my computers)

One last point - since you may not want those services to have permission to run scripts globally, just "temporarily allow" them to run when you have I'bles up and running (through the NoScript list of items that want in). That way those services will be disallowed when you navigate away from the site, or you close that tab.

Hope this helps more of you that are pulling out your hair, I'd like to think that all my efforts with this might help at least a few more people to make it a little more worthwhile.

Just for laughs, post your results of whether or not this works for you, I'm curious to see how many users have been affected with this issue.

~LaserDave~

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wisd0mLaserDave

Reply 6 years ago

Thanks for the info Dave.

After reading your response I have decided just to download the PDF version of the instructables I need. I won't allow Doubleclick and the rest of the trash that instructables is forcing on us to get around NoScript/Adblock.

The PDF version has decent images.

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jeff

6 years ago

I'm in the same boat - thumbnails won't enlarge unless scripts from outside domains (googleadservices, facebook etc) are allowed.

This is not cool.

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crosendahl

6 years ago

Had the same problem in Chrome. Two different extentions were the culprits in keeping the thumbnails from enlarging: "Facebook Disconnect" and "Disconnect".

I looked through the source code on the page, and they are linking google analytics to each thumbnail via some javascript. I'm not sure why Facebook Disconnect is blocking it, though.

This is a fairly recent change, as it seems most of us have never seen this behavior before with various extensions installed. So, Instructables, is it really necessary for you to track which thumbnails are getting clicked at the expense of frustrating a lot of your users? I'm sure that very few of us actually bother to try an figure out why the site suddenly doesn't have a feature it used to have - there are probably a lot of people out there who just assume it's either broken or you took the thumbnail feature off the site. (BTW, I'm trying to be positive and constructive: I think you'd have happier users and don't have to sacrifice a lot of analytics to do it.)

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mikeasauruscrosendahl

Reply 6 years ago

The secondary images, along with everything else on a page is all tied to how the Java script loads up. The analytics track all kinds of stuff, and certainly not limited to secondary images. These analytics are important to how we direct our users interest in our site.

We can't determine which add-ons any given users' browser, so we design the site assuming no add-ons.

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billhorvath

6 years ago

I've been experiencing this problem (in which clicking on the thumbnails under the main image does nothing) for quite some time. I'm using FireFox with NoScript and Ghostery, and had similar problems on Chrome with a NoScript-like extension installed. Is this going to be fixed any time soon? Much of the value in the pro membership is in being able to see everything blown up to full size.

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mikeasaurusbillhorvath

Reply 6 years ago

NoScript is probably the culprit. We test and implement the site assuming no add-ons. Disable those and try again.

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indomitable

6 years ago

logged in now... thumbnails wont enlarge. i did clear the cache.

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a.steidl

6 years ago

Same problem here, even when logged in. I'll click on a thumbnail, nothing happens.

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canucksgirl

6 years ago

Bumping this topic to help members find this info (versus creating yet another redundant report). ;)

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wiseachoocanucksgirl

Reply 6 years ago

I'd love to see this problem fixed, as this issue is pretty debilitating to this site.

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canucksgirlwiseachoo

Reply 6 years ago

You might want to read through the comments below and try some of the "fixes" that have worked for other members. It might help until there is a permanent solution.

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Philbert D

6 years ago

Since posting about this to another location on 2 Mar 12, I found and read this thread.
Bottom line: it appears that both doubleclick.net and googleadservices.com must now be allowed in order to view the enlarged thumbnails.
Doubleclick.net, part of Google, generates a tracking cookie. There's nothing benign about this practise. I don't allow tracking cookies on the grounds that if a company wants to monitor my web surfing habits they can pay me for the information.
Googleadservices.com is simply adware which shouldn't be required to access anything on any site for any reason. Even Google itself doesn't require it.
I take the lack of a representative response from instructables.com as an indication of their adoption of the "let's flog the visitors info for fun and profit" approach. While I've found the articles very interesting, until this attitude is reversed, I won't be back. My habits are not instructables' to sell. This is as positive and constructive as I can be.

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steveastroukPhilbert D

Reply 6 years ago

Instructables, why is the presence of these cookies required to allow the thumbnails to work?

....should read

Instructables, why is the presence of these cookies NOW required to allow the thumbnails to work?

...when for all the time I've used the site, it didn't need them.

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Kitemansteveastrouk

Reply 6 years ago

I'm not sure that they do - I switched adblocker back on (set with no exceptions) last week, and I can see all the thumbnails.

(Using FireFox 10.0.2 under Windows XP)

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steveastroukKiteman

Reply 6 years ago

I'm not using adblocker, I'm using NoScript. I can toggle adservices on and off, and see the functionality come and go at will (same platform)

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Kitemansteveastrouk

Reply 6 years ago

All I can say is, with all the ad services blocked, the thumbnails work for me.

Looking at Lebowski's comment (Mar 12, 2012. 12:19 PM), maybe it's a Javascript issue?

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lebowskiPhilbert D

Reply 6 years ago

We are in the process of rewriting our Javascript, so this should be fixed soon. We don't do any testing with ad blockers on, but we do not intentionally limit functionality for those that are using them. It's likely just stopping the imagespot javascript from running, which is what allows you to see secondary images.

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mikeasaurusPhilbert D

Reply 6 years ago

Both doubleclick.net and googleadservices.com are used for the ads that are run on the site.

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AndyGadgetPhilbert D

Reply 6 years ago

Well said Philbert.

I use Ghostery to block tracking cookies and have has the thumbnails problem.  I've just turned it off to allow the cookies and the thumbnails start working (displaying as the main picture).

Instructables, why is the presence of these cookies required to allow the thumbnails to work?

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rbg009

6 years ago

I am still having this problem. It started a week ago.
Running XP, and Chrome as I always have.

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steveastroukrbg009

Reply 6 years ago

Unblock GoogleAdServices.
Ibles seems to have changed their code to mandate you using this script.
Steve

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rbg009steveastrouk

Reply 6 years ago

Thanks for your reply, but

How do I do that?

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steveastroukrbg009

Reply 6 years ago

I'm afraid it means breaking some of the security your web browser is armoured with.

Are you using "Firefox" or Internet Explorer ?

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rbg009steveastrouk

Reply 6 years ago

No. As I indicated in my first post, I am using Chrome as I always have.

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Kitemanrbg009

Reply 6 years ago

Never mind - the adblock thing seems to have been solved (at least, I've switched adblosk back on, and I can still enlarge the thumbnails).

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mgruwell

6 years ago

ANNOYING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I cant see the small pictures, you can rest assured i will stay a free user now!!!!!

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steveastrouk

6 years ago

Unblock GoogleAdServices.

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g_r_i_z_z_l_ysteveastrouk

Reply 6 years ago

That's like uninstalling AV software if getting a virus warning... ;) Instructables.com has to exclude thumbnails from "Google Ad Section". It doesn't make sense at all to include those random file names...

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steveastroukg_r_i_z_z_l_y

Reply 6 years ago

Beats me. I agree with you entirely. I don't like enabling scripts to do key stuff either, but that's what makes it all work....

Steve

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canucksgirl

6 years ago

If you're having this problem, post your comments here instead of creating a new bug report. Its much easier for everyone if the problem and suggestions can be found on ONE page only. ;)

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stjernegut

6 years ago

The problem is in the google code on each page.
Find out if any of your plugins blocks any of googles functions.

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phillipnolan

6 years ago

Have been fighting this issue for a couple of weeks.

2 machines. Win7 pro and XP media center. both with Firefox 10.0.2 with AdblockPlus and NoScript.

I have tried clearing caches and temp files. Updating filters and disabling NoScript and AdBlockPlus with no happiness.

today, i retraced my steps through the processes on on both machines and disabling ABP and NoScript completely allowed me to view the secondary pictures.

Note that is is not simply disabling ABP and NoScript for instructables. Both must be completely disabled or FF must be started in "safe mode" with all addons disabled.

this is still an issue because enabling and disabling requires a restart of FF which is a pain in the ***.

Hope you get this fixed soon.

thanks.

tim

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steveastrouk

6 years ago

The answer seems to be that blocking "GoogleAdServices" stops you being able to view pictures in thumbnails. This probably to allow Instructables to maximise their advertising revenue or somesuch.

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norumbegan

6 years ago

I'm running into the same problem as a lot of people. I can see the main image for each step and the thumbnails below, but the thumbnails will not enlarge. Pretty frustrating. This happens whether or not I'm logged in, and whether I view all steps on one page or not.

Running Windows 7, Firefox 10.0.2. I disabled flashblock and adblock for instructables.com but that didn't help.

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omnibot

6 years ago

Same problem here since the last couple of weeks. I get the first image okay but nothing happens when I click the thumbnails.
Ubuntu 11.10, Firefox 10.0.1

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DonQuai

6 years ago

I am running Firefox 10.0.2 on Win 7 32bit (all updated) and I am unable to view thumbnails in full size. I click on them and nothing happens. I have disabled Adblock, cleared cache and cookies but still the problem persists.

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barkingbeagle

6 years ago

Same here.

Firefox 10.0.2
Windows XP with newest updates

Fixed the problem for now bei deactivating firefox app "noscript".

Greetings

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stjernegut

6 years ago

I'm using Google Chrome v17.0.x on Mac OS X v10.7.3
But with Firefox v10.0 it works.