How do you fix the disk drive on a sony Playstation 3. Game is stuck wont play.?

I just got a Playstation 3 and the disk tray has a game stuck in it. I cannot get the game out and dont know where to find another disk tray. Please help if you know anything about it.

camb008 years ago
Send it to sony they will replace it but it takes about 1-3 weeks so be patient