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Cannot publish collection - "Ooops! Something went wrong" Answered

When I try to publish a collection, I get the following error message.

"Oops!  Something went wrong."

Is there a known solution to this problem?

Discussions

0
user
galen

2 years ago

Here is a workaround for this problem. It is not a solution but it does give us a way to get collections published.

Create a collection and add 5 items to it. At that point try publishing it. If you can publish it then you can add items from your unpublished collections to it.

It is a pain to do when you have 30 unpublished collections, like I do, but at least this way we can get a collection published.

0
user
galen

2 years ago

Same problem. Can't publish collections. I have 30 unpublished. I would like to get my Halloween one up this year.

Here is my original post about it.

www.instructables.com/community/Cant-publish-a-collection/

ANy news on this issue?

Unpublished collections are kinda hard to use....

It strikes med as odd, that when the collection isn't published, i can't even click on the instructables. i can only see the picture. Only when I edit the collection, can I enter the instructables... strange...

I have similar issue. I cannot edit published collection and getting the exact same error! Below are my details -

OS X 10.8.5

Chrome Version 42.0.2311.90 m

Extensions - I tried using enabled ext as well as disabled, but same problem!

Also tried on: Safari - Version 6.2.5 (8537.85.14.17)

I'm in the Central timezone and I have also tried several times over the past few weeks during different daytimes

This is happening me too. With Chrome, Safari, and on an Acer and a Samsung. No time to find specific versions but this is obviously a cross-platform issue, and it's super annoying that the developers are not dealing with this, and no one is answering these queries. I posted about this months ago with no reply too.

Ayup. I cannot edit our team's Collection for the Makerspace contest. I'm on Firefox on Win7, hardly exotic.

So I email the team to add them for me, and apparently they can do that. Fixing the bug so I can do it myself seems more efficient to me, but what do I know?

I just tried to edit one of my collections, removing a couple of projects as a test.

When I hit "save", the "saving" icon appeared for a few moment, then I got the "Oops" message.

However, when I went back a few pages to the original collection, the changes I had made had happened.

Do you find the same thing?

And I just edited another, ad encountered no problems.

It looks like this is an intermittent fault, and I am told that they are the hardest to fix.

Yes, you may very well be right. I think I have this problem on the Hack42 account and not on my own.

No, I get an error message straight away and my changes aren't applied.

The development team can help more if you include extra details:

Operating system (and version)

Browser (version, and add-ons)

Some bugs are also time-dependent, so if you could include the time of day/time zone it happened, that might help (HQ runs to PST).

Hi Kiteman,

What is the likelihood of getting the attention of Instructables programmers on this issue? (Please see my latest posting in this thread) I had addressed the issue before with them but all they did was put a bandaid on my similar specific issue rather than addressing the underlying problem. I've been a long-time member and this never happened before.

The easiest thing to do is to email service@instructables.com, and put FAO Development Team in the subject line.

Thanks Kiteman, I sent them a message.

Hi Kiteman,

Thanks for the quick reply.

Operating system (and version): Windows 8.1 Pro

Browser (version, and add-ons)

Chrome Version 42.0.2311.90 m
Extensions - I first disabled all extensions then exited Chrome and restarted it to ensure that no extensions were running.

IE version 11.0.18
Add-ons: Silverlight, Shockwave, OneNote

Some bugs are also time-dependent, so if you could include the time of day/time zone it happened, that might help (HQ runs to PST).

I'm in the EDT timezone. I have tried several times over the past month - sometimes in the morning, sometimes in the afternoon.

0
user
alcurb

3 years ago

This might be helpful. See attached image. The image shows two tries. In both instances it reported the 500 server error but the stuff underneath seems different. I don't know what they mean.

And Yes, I did tried with extensions disabled, cleared cache and history in my browser. The issue seems to be on the server side. I even tried this on IE.

oops_I_can't_publish.jpg
0
user
alcurb

3 years ago

Hey Instructables bug exterminator, have you taken a deeper look at this bug we reported? Bug's been around for a long while.

0
user
alcurb

3 years ago

I have the same problem. I can publish a small collection but not a larger one without getting the same error message and spinning it's busy wheel for eternity. This has been an ongoing frustrating problem.

Draft collection that I'm trying to publish: "SciFun - Make Mad Scientist's Gadgets"

Browser: Chrome Version 42.0.2311.152 m

When: 13:45 Pacific May 19, 2015

System: Window 7 Pro