Food Science Challenge closed, even though it's not midnight on May 7th yet??

To whom it may concern:

The official rules of the Food Science challenge state that "Entries for the Contest must be received by Sponsor by no later than 11:59 p.m. PT May 7". However, I am unable to enter my instructable even though it isn't midnight yet!! It is currently about 8:30 p.m. PT, so I should still have 3.5 hours left to submit my instructable. I've entered instructables last-minute for contests like this before and I haven't ever had any issues, so why is it different this time? 

Could somebody please let me know if I'm missing something, and if not how should I go about rectifying this issue and getting my entry in on time? I'll also be sending this to info@instructables.com, but that email takes several days to be answered so does anyone have a better method of getting in contact with Instructables staff quickly and easily?

Thanks in advance, 

Chris

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trickman7775 years ago
I entered on time for the Food Science Challenge, but my entry did not show up in the contest. My entry is Superfoods eggroll- gluten- free. If you can help me out with this I would appreciate it. Thanks. TR
scoochmaroo5 years ago
Oh no! It has not closed, you are correct. I'm having no trouble with this interface. Can you tell me a bit more about what's happening (what browser you're using, etc)?

In the meantime, feel free to PM me with your entry - and anyone else who has a problem with this! - and I will be sure they get considered for entry.

oswaldonfire (author)  scoochmaroo5 years ago
I'm using Chrome as a browser, but I'll try in FireFox as well. I've attached some screenshots of what I'm seeing. The problem I'm having is that looking at the contest implies that entries are no longer accepted and voting has begun. When I'm editing the instructable and I go to "Add to contest" on the side, all the current contests except the Food Science challenge are listed. This is also true when I go to Publish-->Add to contest.
food_science_2.jpgfood_science_1.jpg
I've filed this under "Bugs" which gets a little more traction. We get SO many service emails, and there's only one person who answers them that it does indeed take a while to get a response from there. But the Bugs section gets more eyes on it.

In the meantime, can you PM me a link to the project you're trying to get accepted?
oswaldonfire (author)  scoochmaroo5 years ago
Not a problem, I understand why it takes such a long time for an answer - this was just a rather time-sensitive issue so I wanted to be sure it got taken care of!

I'm actually still putting the final touches on my project (since I technically still have 3 hours left to work on it :)), but I'll send you the link as soon as I publish it. Otherwise, I could publish it now and continue working on it while you try and figure things out - which is better for you?
Go ahead and finish it. Send me the link when you're done (make sure it does get done before midnight PST!) and I'll make sure it gets considered. It might not be until tomorrow morning, but I'll be on it!
oswaldonfire (author)  scoochmaroo5 years ago
Thank you for your patience!

Alright, I just moved to Firefox, and everything is as it should be! The contest page shows that entries are still being accepted and the contest now shows up when I go to "Add to contest". Strange! I'll try to do things normally through Firefox for the rest of tonight, but if I still have issues I'll let you know.