So did you e-mail customer service?

I'm going to assume from your user name that you are European, probably British.

You need to remember that HQ staff work to California time, eight hours behind UK time, so same-day replies will be rare.

I think you'd better tell the rest of the team that - they all think he lives near the ground in Chelsea (with a house in Surrey as well).

Maybe you're thinking of David Beckham, who is currently playing for LA Galaxy?

No, really?

_{Rolls eyes...}

Thank you. It's a skill in which I take a certain amount of pride...