Easy Solution for a 56 Inch Altura Hampton Bay Remote Problem
Intro: Easy Solution for a 56 Inch Altura Hampton Bay Remote Problem
If your fan matches my model and your remote no longer controls the unit, you won't find the fix online. I'm here to save you some trouble.
STEP 1: Symptom: Fan Doesn't Respond to Remote
Wife pointed out to me yesterday that the fan/light I installed 6 months ago would no longer function via remote. It is a Home Depot Altura 56" model. Figured out the fix after a few hours, maybe I can save someone else the hassle.
STEP 2: Issue
Remote lights up when pressed, but fan doesn't respond. Confirmed fan getting proper voltage and wiring correct via full uninstallation.
STEP 3: Suspicion
Online searching will convince you the receiver is bad and needs to be replaced. I'm too stubborn for that, plus reports of awful customer service sent me on the mission to avoid that call.
STEP 4: Fix
There are no dip switches in the fan receiver (trust me, I looked everywhere) to align with the remote. This fan has a learning setting that pairs to the remote regardless of the dip switch settings.
To Re-Pair the remote, cut power to the fan. Once restored, within 20 seconds, press and hold the power button on the remote to complete the pairing process.
To Re-Pair the remote, cut power to the fan. Once restored, within 20 seconds, press and hold the power button on the remote to complete the pairing process.
STEP 5: Success
If successful, you will hear a clicking sound and the fan will now once again respond to the remote. Proceed to reattach all the fan blades, light bulbs, and curse Hampton Bay for putting you through this with no online documentation of this process outside an installation YouTube video. Thanks YouTube install guy for saving me a call to Hampton Bay for a replacement receiver!
I hope you get off easier than I did having fully uninstalled and dismantled this entire fan before finding this trick!!
I hope you get off easier than I did having fully uninstalled and dismantled this entire fan before finding this trick!!
31 Comments
KolbyRodgers 1 year ago
jerryweisman 1 year ago
Goody41 2 years ago
mysomer59 2 years ago
ludionis 2 years ago
jamiestp 3 years ago
jlenardson 3 years ago
jlenardson 3 years ago
Please advise. Thanks
ludionis 3 years ago
jlenardson 3 years ago
pkcoski 4 years ago
My Altura 56 has a different remote where each fan speed button turns the fan on, so as you instructed I killed the power to the fan and removed the battery from the remote for 30 seconds then reinstalled battery and turned power to fan back on then pushed and held the "FAN OFF" button until it clicked on, after holding for only about 3 seconds.
You saved me a lot of trouble.
AustinBob 4 years ago
ludionis 4 years ago
AustinBob 4 years ago
navtech2112 4 years ago
Finally deduced that some neighbor was on the same frequency. What are the chances?
I was almost resigned to buying 3 new receivers till I found this post.
Awesome, 90 second fix!! Yay!
Like the author, spent a lot of time in dis/re-assembly. Bottom line, THANKS because HD nor the manufacturer has relevant data.
icu4dz 4 years ago
Do you mean cut the power at the electrical box?
ludionis 4 years ago
icu4dz 4 years ago
mel.silva 4 years ago
ludionis 4 years ago