Introduction: How to Fix It When IP Cameras Lose Connection With NVR
When your ANNKE IP camera loses its connection to your NVR security system, try this method in the video. It works for new cameras too.
Step 1: Preparation
First, you need to power up your IP camera and the NVR system.
Connect the IP camera to the LAN port of NVR with a standard ethernet cable.
Step 2: Monitoring
- Enter the NVR system. irght click on the live monitoring interface to enter the Shortcut Menu
- Click the "Video Manager" and login with your password
- Then you'll see the status of your IP camera showing " IPC Disconnected "
- Choose it to delete
Step 3: Refresh
- Choose "Refresh", the new added IP camera data will show up.
- Choose it and click "Match code"
- Then you can see your IP camera status "Connect success"
- Now it's working again now.
Step 4: Video Tutorial
You may check this video for more.
6 Comments
Question 9 months ago on Introduction
My camera isn't working it's saying that it's disconnected but I've never had to plug in any type of connection so please help me with this
1 year ago
My system works fine at night... as soon as the sun comes up the cameras start dropping out! Unacceptable!
2 years ago
Number ONE thing to check! Are the cameras on a GFI circuit? I found that 4 of my six were offline and the last thing I checked was that the outdoor power units were on the SAME GFI circuit! I reset it and they ALL came back! Make it the FIRST thing to check!
3 years ago
I actually did all these things aswell but for some reason, once u get a picture and match code. U take out the ether net cable and get ipc disconnect again. This system has worked for only about 6 or 7 months now I have ip issues. And took the cameras down from high places to do these Steps. Smh
Question 3 years ago on Step 4
my rear camera was connect fine for 9 months using another as a repeater, somehow it lost connect and showed IPC disconnected, The red light is on so it is working, i followed the steps, connecting via ether cable, deleting the camera, refresh, camera appears match code works but it stays IPC disconnected is there anything else I can do as it worked fine until now
4 years ago on Step 3
Hi please help me. I have followed all your instructions, ip cam ip address before and after match code are obtained successfully but the ipc is still disconnected. Why?