Samsung C1860 Laser Printer Error A1-4111 Repair

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Introduction: Samsung C1860 Laser Printer Error A1-4111 Repair

Uh Oh!

Your Samsung Laser Printer is beeping and spitting out Error #A1-4111 on the display screen.

I had to do quite a bit of searching to find the simple fix here: http://jimlund.org/blog/?p=747 for a different printer model. The fix worked but I thought an Instructable with pictures would be helpful.

Supplies

Phillips screwdriver

Step 1: Remove the Right Side Panel

1. Before starting, turn off the power with the power switch next to the power cord then disconnect the power cord.

2. Remove any data cables since you will be spinning it all around.

3. On my printer (other models may vary) there are 5 screws that need to be removed first:

Facing the front, open the large lower front cover and remove the three screws on the front right

Turn to the back and open the back cover. Remove the two screws on the left. Notice any screws that are different and remember their position.

4. Slide the right side cover towards the back. It should come away easily. Set it aside.

Step 2: Solenoid Fix

This problem is with the small blue solenoid in the upper left corner. A pad slips or falls off and the printer gets unhappy.

Remove the retaining screw and pull it out a bit to work on.

If yours is missing, look around for it. If it or the stickiness is gone, a few layers of masking tape cut in a small square can fix it.

In my case the small foam pad had just slipped. So I could just lift it with an X-acto knife carefully and reposition it then make sure it was stuck well right under the tab.

Step 3: Test and Reassemble

Reinstall the solenoid.

If you promise not to touch any open electronics, plug in the power cord and see if the error now goes away. Watch the motors and solenoid to see that they spin and click on power up sequencing.

Take out the powercord so you can put the side panel back on. A stack of post-its underneath to tilt it up makes it easier to engage all of the tabs on the side panel.

Reverse the steps of disassembly. Be sure to put the different screw in the correct hole. The tiny screw goes in the lower position in the back on my model printer.

Plug in and enjoy.

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    32 Comments

    0
    Prolific
    Prolific

    2 months ago on Step 3

    You're a Rockstar and life saver!!! Something so small causing so much headache!

    0
    RaunK
    RaunK

    2 months ago on Introduction

    Just used your information. My Samsung Xpress C1860FW is happy and functioning again. Outstanding work! Thank you for taking the time to create the content.

    0
    cerberus383
    cerberus383

    7 months ago on Step 1

    You Sir, are a King among men. I cannot thank you enough for this mate.
    Sincerely,
    Marc.

    0
    pdmacava
    pdmacava

    7 months ago

    Instructions worked perfectly for my Samsung C1810W. Amazing that such a tiny foam pad being slightly out of alignment can cause such problems! Afterwards, it had to re-calibrate, but once that was done, it was back to normal again.

    E0F3D13B-AEC2-4439-BFB6-4B593891DCAE.jpeg
    0
    vince.mchugh
    vince.mchugh

    7 months ago

    Just signed up to this site to say thank you.
    One more happy printer user here.
    For reference I have a C1810W device which is up and running again thanks to you.

    0
    MarkDutton
    MarkDutton

    8 months ago

    You are a superstar, one printer saved from the bin and hundreds of pounds saved, repair cost total £0.00 !!!!!!!
    Thanks

    0
    robibby1
    robibby1

    9 months ago

    robibby1 back again with another thank u to blipvert .. it happened again, fixed again .. I put a small dot of glue on the pad this time, hoping it stops slipping

    0
    diyguy71
    diyguy71

    9 months ago on Step 3

    You have made my day man! I was cringing at the thought of an overpriced, dishonest repair person coming out to the house and charging me hundreds of dollars to fix this problem. I bought this Samsung Xpress C1860FW approximately 7 years ago and have never had an issue with it until now, I love this machine and don't want to replace it until I absolutely have to. I bought it for $250 and was thinking that would be what it would have cost to fix it and that I was going to have a choice to make until I found your most helpful and sooooo easy to do intractable. Your fix worked like a champ and I couldn't be happier. Repair cost: $0.00, thank you!

    0
    trochpieter
    trochpieter

    10 months ago

    1 error, 1 google search, 1 perfect tutorial of the fix, 5 minutes work, 1 very happy fixer !!

    thank you very much for this perfect instructable fix!

    0
    the_pickler
    the_pickler

    10 months ago on Step 3

    Thank you so much! Makes 2020 just a bit less crappy if I don't have to buy a replacement printer!!!

    0
    OrlandoP17
    OrlandoP17

    1 year ago on Step 1

    Thank you. My C1860FW was free on Facebook. Got new cartridges and it works like a charm. Until today when it started throwing an error. Now... do you have a tutorial on changing the pressure belt?

    0
    blipvert
    blipvert

    Reply 1 year ago

    I have not had that problem yet, sorry. I would try cleaning rollers and make sure all springs are doing their jobs. Sorry I can't be of more help.

    0
    Keliyra
    Keliyra

    1 year ago

    Bless you! Saved my day and sanity! Worked perfectly!

    0
    cnielsen20061
    cnielsen20061

    1 year ago

    Simply put, you ROCK! Thank you so much for posting this and with such great details. Saved our little printer from the scrap heap

    0
    DEvanRoberts
    DEvanRoberts

    1 year ago

    Outstanding help. Saved a printer from being trash.

    0
    druchel
    druchel

    1 year ago

    Dear ‘blipvert’,
    Thank you soooooo much for the fix!! You are AWESOME!!! I have no clue how you ever found that one little piece in the '4,000 components' of that printer, to go awry!!!
    We just bought 4 new Toner Cartridges too! Your step by step instructions and pictures were a lifesaver, very precise and clear.
    My pad had slipped into almost the exact same position. I managed to cut it loose with a knife and put it back in the correct place according to the picture. Put a couple pieces of masking tape over it.
    Thanks again!!