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interesting if you find out what the problem is please tell me, i would like to know
Make sure the pins match the board your using, the arduino examples are setup with arduino normal pins, you may need to change them to 1.2 or etc depending on what pin you are using
Beginner tutorial: Controlling LED matrix with 2 595 shift registers and potmeter
Using a Dot Matrix LED with an Arduino and Shift Register
The 74HC164 Shift Register and your Arduino