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2 emails and no response from service@instructables.com Answered

11 days ago, I contacted the other Anolon winners (Thanksgiving challenge) to see if their cookware had arrived.  It hadn't.  As per a suggestion from mikeasaurus, I sent an email to service@instructables.com regarding the prizes.  Didn't hear back, so I emailed again last week.  Still no word.

Is there a different robot I should be contacting? ;-)