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Question about receiving prizes Answered

I won a prize in a contest recently. I received a message saying my prize was being shipped out a little over a month ago, but I have yet to receive it. What is the average time to receive a prize after it has been shipped?

Thanks

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Crazyffrey

6 years ago

Well it has been over 8 weeks now and still nothing. I emailed service@instructables.com earlier this week and have not received a response. How long does it normally take to hear back after emailing them.

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mikeasaurusCrazyffrey

Reply 6 years ago

You should get an auto-reply when you emailed service@, if not you may have typed the address incorrectly. Please remember to include your username, the contests in which you are referring to, and the project you entered in your email.

8 weeks is typical for some prizes to be shipped, and there are external logistic factors that are beyond our control that may also increase prize shipping time.

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Kiteman

6 years ago

Typically, up to around a month, but it can be longer if sponsors are slow getting prizes to HQ.

If you're worried, send an email to service@instructables.com.

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mikeasaurusKiteman

Reply 6 years ago

+1

Takes about 4-8 weeks to ship out. If you haven't received it after 8 weeks email service@instructables.com