208Views11Replies

Author Options:

Have paid Answered

I paid a long time a go. Do I have have to pay again
Thanks
Jerry 

Discussions

0
None
ndidier

2 years ago

I became a pro-member toady. I can access my account (thus i am logged in and the account is life) but can't download.

I am always asked whether I want to go pro. Should I pay again

0
None
Kitemanndidier

Reply 2 years ago

It can sometimes take a few hours, or even a day for Pro abilities to work their way through the system.

If you're worried, drop an email to service@instructables.com with as much relevant detail as you can, and they will sort it for you. Be aware, though, that they are in California, and still in bed as I type this message.

0
None
mhz-radioKiteman

Reply 2 years ago

I paid for pro in November - Still unable to download PDF's.

Jack

0
None
tomatoskinsmhz-radio

Reply 2 years ago

It looks like you're account is set to Pro. On a desktop when you click download in the top left hand corner does it not bring you to a page to download the PDF? If not, send an email to service@instructables.com and the support team and get to the bottom of it.

0
None
mhz-radio

2 years ago

I paid for pro but can't download the PDF's. I'm in the learning phase and will post a build once I'm a bit more experienced. I need the download function to work.

0
None
Kitemanmhz-radio

Reply 2 years ago

If you have *just* paid, relax for a while - it can take a few hours for the system to register your new status.

0
None
cw87

2 years ago

I have paid for a pro membership but can't download.

0
None
Kiteman

3 years ago

Pro membership does expire, so you have to pay again, but you can keep it topped up for free if you post cool instructables that get featured.

0
None
Kiteman

3 years ago

Pro membership does expire, so you have to pay again, but you can keep it topped up for free if you post cool instructables that get featured.