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Turn off auto renew Answered

I need to cancel the auto renew on my Pro membership before it expires. Can someone in IT please do this for me since it doesn't seem to be one of the changeable settings on your profile? Thanks.

Discussions

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mikeasaurus

5 years ago

Please email support@instructables.com with your username, email, and PayPal receipt

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denpeng

7 years ago

Here's how to cancel your Enhanced Recurring Payment billing agreement with PayPal:


1. Log in to your PayPal account.
2. Click Profile at the top of the page.
3. Click Recurring Payments Dashboard in the Financial Information column.
4. Click Cancel Enhanced Recurring Payments.


Or
1. Log in to your PayPal account.
2. Click Profile at the top of the page.
3. Click My Money.
4. Click Update next to My preapproved payments
5. Click Cancel Enhanced Recurring Payments

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cubbyheart

5 years ago

PLEASE TURN OFF MY AUTO MEMBERSHIP IT SAY I AM NOT A MEMBER THANK YOU DON

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brian.flowerday

5 years ago

mine auto renewed now and I did not want to, can it be reversed?

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senke

5 years ago

Plase turn off my Auto-renewal.
I

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Dongonzy

7 years ago

Please set my account to not automatically renew.

When will the account expire?

Please email me at my account email.

Thank you.

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jwirt

7 years ago

Please set my account to not automatically renew.

When will the account expire?

Please email me at my account email.

Thank you.

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heylee

7 years ago

Please TURN OFF auto renewal. Why is this made so difficult to do?

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dizzib

7 years ago

I'm having the same problem. Please could you turn my auto subscription off too. Thanks.

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tinadutch

7 years ago

Hello, I signed up for one month as well and just received a second month bill! I followed your directions and went to my You tab, then to the Pro Memebership tab and see that the auto renew button is already set at "Off". When I signed up it was for 1 month. Can I get a refund for the second month please?

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lafstuff

7 years ago

Put a goddam button prominently to cancel the damn thing!!!

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jrancic

7 years ago

Hi,
My instructables just renewed automatically for 2011. I DO NOT want it to renew automatically, but can't find a place to turn it off. Please advise.
jrancic

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kassidy.kanter

7 years ago

The link to turn off my auto-renew sends me to paypal. Is there another way to turn it off? Thanks

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tlr7089

7 years ago

Isnt it funny that all of a sudden the "you" tab mysteriously appears at the top of page... It was not there prior to my complaint!!! hmmmmmmm???

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steveastrouktlr7089

Reply 7 years ago

Well its been on mine for months. Go figure.

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tlr7089

7 years ago

I signed up for a 1 month membership in oct for halloween projects, and now my bank acct has been charged for an auto renew that i never authorized. I would like it shut off, and refunded please. I can not find a "you" link or any other link to make the changes. I will be contacting my bank to let them know this was an unauthorized purchase to my acct.

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WildHeavenFarm

7 years ago

Since the admin won't seem to help us, I'll offer what may be the solution.

The only link in your Pro tab (at least mine) is to Paypal. Log into Paypal and search for "recurring payments dashboard."

Select Instructables from the list. Scroll down to the bottom and click Cancel Subscriptions.

Though I would hate to think it were true of Instructables.com, great difficulty in canceling memberships is a deliberate strategy on the part of some companies, as is not having a phone number for customers to call.

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teresajones13

7 years ago

I would like to cancel my subscription as well.

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theptewan.s

7 years ago

Hi
I want to disable my auto renew pro membership too.
Thank..

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WildHeavenFarm

7 years ago

I promise I'm trying to do it myself, but I can't seem to disable to auto-renew.. The link provided takes me to Paypal and I can't fathom where on their site to turn it off. Please turn mine off as well or link me to specific instructions on how to do so.

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ScannerWA

7 years ago

Ok, I found the payment options (1 month, quarterly and 2-year payments) by logging OUT of my account and going to the PRO button (why isn't that info available while I'm IN my account?).

After Christmas is over, probably in March, I will want to switch to the 2 year payment. How will I go about doing this? Thanks. :)

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howthinksworks

7 years ago

I need to get the auto-renew turned off on my account. Please write some steps to turn off for a PayPal account. I don't find anywhere this an may be an abuse from you or from Paypal. Please resolve this "forced auto-renew" think. Thanks.

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smaug3271

7 years ago

I can't turn off my auto renew either. The be nice policy should work both ways, because I cant recall accepting any auto renew policy. So please (being nice) turn it off!

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randofosmaug3271

Reply 7 years ago

Your subscription has been canceled and will not renew.

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mads281086

7 years ago

Hi,

Would you please turn my auto-renew off as well?

Thanks.

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kike84

7 years ago

Hello,

I want to disable my auto renew pro membership too.

Thanks

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steveastroukkike84

Reply 7 years ago

AS Randofo explains....

"Click on the "You" link on the top of the site and then click on the "Pro Membership" tab. This should provide you with a link to manage active subscriptions."

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mbcarr74

7 years ago

I also need to get the auto-renew turned off on my account. I've looked and cannot find where to turn it off.

Thank you.

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randofombcarr74

Reply 7 years ago

I will go ahead and cancel your subscription for you.

However, for future reference, click on the "You" link on the top of the site and then click on the "Pro Membership" tab. This should provide you with a link to manage active subscriptions.

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cgvanzantrandofo

Reply 7 years ago

I need to cancel the auto renew on my Pro membership before it expires. Can you please do this for me since it doesn't seem to be one of the changeable settings on your profile? Thank you

cgvanzant

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johnshannon00

7 years ago

can you turn off mine as well please. thanks

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astralwanderer

7 years ago

If I could get this done as well that would be really cool. In my profile, all it does is link me to my PayPal account, and I can't find anything there that would do it.

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randofo

7 years ago

Auto-renew has been disabled.