72Views11Replies

Author Options:

why wont my computer make noise? Answered

my computer(windows 7 laptop) is 3 or 4 years old and recently YouTube did not work we fixed that but now there is zero sound coming out of it speakers headphones you name it and windows media player says something like this:  Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

Any help appreciated!

Discussions

0
None
Vyger

Best Answer 4 years ago

I see you already picked an answer but one of the best things to try was not mentioned.

Start in safe mode, go into the device manager and remove (uninstall) everything in the sound devices. Then restart the computer. It will find everything as new hardware and will install the proper drivers and reset everything to the default setings. If this has no effect then its probably bad.

And before you do this check the BIOS settings and make sure the sound is turned on in the BIOS.

There is a good chance the sound card is dead. Tends to be one of the first things to go. You may have to get a USB sound device.

0
None
iceng

4 years ago

When you say "we fixed that" what in exact fact did you do ?

Have you accidentally deleted (or forgotten to update) the drivers for your sound card? Or switched it off?

i tried updating the driver but it said it was up to date